1. A Letter to Our Customers: WWTA Sewer Rate Changes.
  2. Schedule of Wastewater Rates Approved for October 1, 2022.
  3. Frequently Asked Questions 
  4. Calendar
  5. Smoke Testing On Signal Mountain  This Summer.  See FAQ's Below For More Information. 
  6. WWTA Announces Sewer Rate Changes To Put Hamilton County In Compliance with Federal Water Pollution Control Act.
  7. Hamilton County WWTA Closes Out 2020 With $22,647,160 Worth of Completed Projects Across Hamilton County.
  8. Online Payment Options Now Available for Sanitary Sewer Permit Purchases.  
  9. Mayor Jim Coppinger Shares Some News About The  Work We Do In The Community.  
  10. Don't Flush That! 10 Things To Never Flush In The Toilet.      
  11. The WWTA Encourages Customers to Reach Out In Times of Need.

To Our Valued Customers:

We are writing to make you aware of changes coming to your sewer bill. The WWTA is in the final stages of negotiation of a Consent Decree (CD) with the Environmental Protection Agency (EPA) that will provide a legal settlement to address excessive sanitary sewer overflows (SSO) in Hamilton County. While solving environmental problems, the accelerated work plan required by the Consent Decree results in the need for a rate increase. We have been working with the EPA for over six years to develop a CD that will put us, and more importantly keep us, in compliance with the federal Water Pollution Control Act while attempting to keep rates as low as possible. 

General operational costs and sewer rehabilitation project costs are funded by WWTA ratepayers via the fees paid for wastewater service. Fortunately, several local governments have pledged some of their American Rescue Plan (ARP) allocations to WWTA to help pay for necessary remediation. However, this does not eliminate the need for a rate increase. While WWTA has worked diligently to minimize all operational expenses, the cost of mandated projects has been significantly impacted by inflation. Even with the ARP assistance, a 9.8% rate increase is necessary for the WWTA to meet the requirements of the pending Consent Decree. The rate increase will take effect on October 1, 2022. Like the previous year, customers with a water meter measuring less than one inch and not using more than 2,054 gallons of water (the minimum amount) will not see an increase. These are difficult decisions, and we understand the impact on our customers, but we must become compliant with federal and state environmental regulations. More importantly, we all receive the health and safety benefits from improvements to the wastewater system.  

There are numerous projects in-progress to provide a safe and healthy sanitary sewer system for Hamilton County. We will post regular updates on our social media page and through traditional media platforms. We want you to know why these investments are being made, where they are being made, and how they will serve customers both now and in the future.  

Thank you for your understanding of the difficult challenges we are facing. Working together, we will have a safe and healthy sewer system to serve our community. 


The WWTA Board of Commissioners