1. A Letter to Our Customers: WWTA Sewer Rate Changes.
  2. Schedule of Wastewater Rates Approved for October 1, 2021.
  3. Smoke Testing On Signal Mountain  This Summer.  See FAQ's Below For More Information. 
  4. Hamilton County WWTA Closes Out 2020 With $22,647,160 Worth of Completed Projects Across Hamilton County.
  5. WWTA Announces Sewer Rate Changes To Put Hamilton County In Compliance with Federal Water Pollution Control Act.
  6. Frequently Asked Questions 
  7. Calendar
  8. Online Payment Options Now Available for Sanitary Sewer Permit Purchases.  
  9. Mayor Jim Coppinger Shares Some News About The  Work We Do In The Community.  
  10. Don't Flush That! 10 Things To Never Flush In The Toilet.      
  11. The WWTA Encourages Customers to Reach Out In Times of Need.

To Our Valued Customers:


We are writing to make you aware of changes coming to your sewer bill.  As you may know, we are in the process of entering into a Consent Decree (CD) with the Environmental Protection Agency (EPA).  The Consent Decree is a negotiated legal settlement and work plan to reduce excessive sanitary sewer overflows (SSO) in Hamilton County. We have been working with the EPA for over five years to develop a CD work plan that will be both affordable and provide compliance with the Federal Water Pollution Control Act.   


The WWTA is not alone in the need to renew wastewater infrastructure.  There are a number of the other metropolitan areas across the state of Tennessee who currently have Consent Decrees with the EPA.  


We want you to know that the WWTA will spend over $200 million on rehabilitation projects in Hamilton County.  These investments will benefit our community by contributing to the health and safety of our residents. Another benefit will be increased compliance with federal and state laws and fewer fines from the regulatory authorities.  Unfortunately, these benefits come at a cost so higher wastewater rates are necessary.  We are working to secure additional funding sources, but the majority of the funding will come directly from WWTA ratepayers.  Because of this, the sewer use rate will increase by 9.8% on October 1, 2021.  If you have a water meter measuring less than one inch and do not use more than 2,054 gallons of water (the minimum amount), you will not see an increase. We understand the impact of rate increases on our customers and do not take this lightly.   The reality is that we have no choice.


Over the coming months, you will be hearing about the projects we are working on to rehabilitate the sanitary sewer system for Hamilton County. We will post regular updates on our social media page as well as through traditional media platforms. We want you to know why these investments are being made, where they are being made, and how they will serve customers both now and in the future. 


Thank you for understanding the difficult challenges we are facing. Working together, we will have a safe and compliant sewer system to serve our community.




The WWTA Board of Commissioners