Understanding Your Bill
Returned ItemsA $35.00 fee is charged for all returned checks or debit/credit card payments. Declined, returned or stop payments are subject to bank charges and collection fees.
Pay Your Bill
To pay your bill, sign up for paperless billing(e-billing) and more, please visit our Web Payment Portal.
The following monthly wastewater rates were approved for
October 1, 2021:
Tennessee American Water Calculation Example:
Usage: 5000 gallons x $14.75/1,000 gallons = $73.75
$73.75 + $8.00 (pslp fee) = $81.75
Hixson Utility Customer Calculation Example:
Usage: 600 cubic feet (two months)
Convert to Gallons: 600 cubic feet x 7.4805 = 4,488 gallons (two months)
4,488 gallons x $14.75/1,000 gallons = $66.19
$66.19 + $ 16.00 (pslp fee) = $82.19