Understanding Your Bill
Returned ItemsA $35.00 fee is charged for all returned checks or debit/credit card payments. Declined, returned or stop payments are subject to bank charges and collection fees.
Pay Your Bill
To pay your bill, sign up for paperless billing(e-billing) and more, please visit our Web Payment Portal.
The following monthly wastewater rates were approved for October 1, 2020:
Tennessee American Water Calculation Example:
Usage: 4000 gallons x $13.43/1,000 gallons = $53.72
$53.72 + $8.00 (pslp fee) = $61.72
Hixson Utility Customer Calculation Example:
Usage: 2640 cubic feet (two months)
Convert to Gallons: 2640 cubic feet x 7.4805 = 19748.52 gallons (two months)
19748.52 gallons x $13.43/1,000 gallons = $265.21
$265.20 + $ 16.00 (pslp fee) = $281.20
Red Bank Customer Calculation Example:
For the first 1,500 gallons or less, a minimum charge of $26.54
For all over 1,500 gallons, a charge of $13.27 per 1,000 gallons.
(4,000 gallons = $26.54 + (4.0-1.5) x $13.27 = $59.71.)