Payment Options

The WWTA is proud to announce the launch of our new local walk-in payment location in downtown Chattanooga! The WWTA processing center is located at 1250 Market Street, Suite 1008, Chattanooga, TN 37402. Hours of operation are Monday through Friday, from 8 a.m. until 4 p.m. 

There is no processing fee for cash or check and money order payments. Payments made by credit or debit card is subject to a $2.25 processing fee charged by JetPay, the company providing this service. Declined or returned payments are subject to bank charges and collection fees


By Mail

The mailing address is:
  • WWTA
    Payment Processing Center
    1250 Market Street, Suite 1008
    Chattanooga, TN 37402

Online Payments

Pay your bill using your checking or savings account, Visa, MasterCard, Discover, and American Express cards. ATM/debit cards are also accepted. There is no processing fee for payments using a checking or savings account when enrolled in auto pay. A $2.25 processing fee will be charged payments made by credit, debit cards and/or check payments by JetPay, the company providing this service. 

To pay your bill, sign up for paperless billing and more, please visit our Web Payment Portal.

By Phone (24 hours a day/7 days a week) 

To pay your bill by phone call our automated payment system at 1-844-657-2837. Be sure to have your checking/savings/credit and/or debit card account information available as well as your WWTA account number when you call. A $2.25 processing fee will be charged by JetPay, the company providing this service.

In Person

You may also visit our other authorized payment centers to make your Cash or Debit Card payment. Click the link for a listing of payment centers. Please check with the payment center for the convenience fee information. A nominal fee will be charged by the company providing this service.

Recurring Payments

Recurring payments is a convenient way to pay your bill and you never have to worry about late payments. WWTA will automatically withdraw the total amount due on each billing statement from your designated bank account or credit card. There is no processing fee if the recurring payment is made by checking account or thru a savings account. To sign up for recurring payments visit the online registration page. A $2.25 processing fee will be added to each recurring payment transaction made by credit/debit card, by JetPay the company providing this service.

Board Payment Center Photo