What are the fees for being delinquent on my bill?

The due date printed on each bill is the date in which current charges are due. Any unpaid amount outstanding the day after the due date will be assessed a 10% delinquency fee. Past due accounts may also be assessed a $30 Delinquent Administrative Charge for potential shutoff of water. All payments are posted to accounts on the day they are received; postmarks are not considered. Failure to receive a bill does not relieve your obligation to pay by the due date.

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1. What is wastewater?
2. What are the fees for being delinquent on my bill?
3. Can I receive an electronic bill?
4. What does the minus sign mean on my bill?
5. Why is my sewer bill higher than my water bill?
6. Why does it cost more to treat wastewater than drinking water?
7. What does the WWTA do with the money from my sewer bill?
8. Why is my water consumption so high?
9. How are sewer rates calculated?
10. My home is on a septic tank. Why do I have to pay for sewer?
11. Do I have to call the WWTA to turn sewer service on or off?
12. Who can help me pay my sewer charges?
13. Are there fees associated with paying my sewer bill?
14. What happens when I do not pay my sewer bill?
15. What are the fees for being delinquent on my bill?
16. Who can I contact to make payment arrangements?
17. What is the fee for a returned check or debit/credit card payment?
18. Why do you need my current phone number?
19. What do I do if I have a leak? Will you adjust my bill?
20. Will I be able to receive a credit for filling my swimming pool?