Does the Private Service Lateral Program (PSLP) / Service Lateral Program (SLP) apply to all WWTA sewers customers?
Only those customers that are served by the gravity portion of the WWTA’s sewer collection system will fall under the PSLP / SLP. The program is designed to systematically evaluate the laterals of each municipal area served by the WWTA and the unincorporated Hamilton County area.

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1. What is the Private Service Lateral Program (PSLP)?
2. What is the cost of the program?
3. Who will make the repairs to the lateral lines?
4. Will the WWTA enter my property without my knowledge to conduct testing?
5. What should I do if I have a backup before a Plumber or Evaluation Contractor contacts me?
6. What is a sewer lateral?
7. What is a cleanout?
8. What is the condition of my sewer lateral?
9. What is I&I?
10. Does the Private Service Lateral Program (PSLP) / Service Lateral Program (SLP) apply to all WWTA sewers customers?
11. How does the WWTA fix a defective sewer lateral?
12. Is the WWTA alone in facing this issue?