What should I do if I have a backup before a Plumber or Evaluation Contractor contacts me?
Only plumbers qualified by the WWTA will be allowed to make repairs in the PSLP.Contacting a plumber that is not pre-qualified with WWTA could result in the homeowner being responsible for the cost of the repairs. You should contact one of these plumbers

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1. What is the Private Service Lateral Program (PSLP)?
2. What is the cost of the program?
3. Who will make the repairs to the lateral lines?
4. Will the WWTA enter my property without my knowledge to conduct testing?
5. What should I do if I have a backup before a Plumber or Evaluation Contractor contacts me?
6. What is a sewer lateral?
7. What is a cleanout?
8. What is the condition of my sewer lateral?
9. What is I&I?
10. Does the Private Service Lateral Program (PSLP) / Service Lateral Program (SLP) apply to all WWTA sewers customers?
11. How does the WWTA fix a defective sewer lateral?
12. Is the WWTA alone in facing this issue?