What is the purpose of the PSLP?
Hamilton County WWTA received an Order from the Tennessee Department of Environment and Conservation (TDEC) to correct bypass issues on Signal Mountain. Until the problems are adequately addressed, with the exception of those who had agreements in place prior to the moratorium, the WWTA will not be allowed to connect new customers to the Signal Mountain collection system. TDEC also required the WWTA to develop a Corrective Action Plan (CAP) to establish a Maintenance, Operation, and Management (MOM) program for the entire collection system. Please call 423-209-7842 for more information.

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1. What is the Private Service Lateral Program (PSLP)?
2. What is the purpose of the PSLP?
3. What is the cost of the program?
4. Who will make the repairs to the lateral lines?
5. Will the WWTA enter my property without my knowledge to conduct testing?
6. What should I do if I have a backup before a Plumber or Evaluation Contractor contacts me?
7. What is a sewer lateral?
8. What is a cleanout?
9. What is the condition of my sewer lateral?
10. What is I&I?
11. Does the Private Service Lateral Program (PSLP) / Service Lateral Program (SLP) apply to all WWTA sewers customers?
12. How does the WWTA fix a defective sewer lateral?
13. Is the WWTA alone in facing this issue?