My home is on a septic tank. Why do I have to pay for sewer?

Public sewer systems are costly to construct and are funded only through sewer charges.  Tennessee Code Annotated 7-35-201 requires homeowners to pay the appropriate sewer charges, discontinue use of their septic system and connect to the sewer system if it is available When septic tanks fail, it not only impacts the property owner but can impact others as well and the proper disposal of wastewater must be addressed immediately.  If public sewer is not available, the property owner must make repairs if possible or install some type of alternative method of wastewater disposal (which can be very expensive) or the property will be uninhabitable. The immediate availability of public sewer when a property owner is faced with a failing septic system is an enormous benefit.

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1. What is wastewater?
2. What are the fees for being delinquent on my bill?
3. Can I receive an electronic bill?
4. What does the minus sign mean on my bill?
5. Why is my sewer bill higher than my water bill?
6. Why does it cost more to treat wastewater than drinking water?
7. What does the WWTA do with the money from my sewer bill?
8. Why is my water consumption so high?
9. How are sewer rates calculated?
10. My home is on a septic tank. Why do I have to pay for sewer?
11. Do I have to call the WWTA to turn sewer service on or off?
12. Who can help me pay my sewer charges?
13. Are there fees associated with paying my sewer bill?
14. What happens when I do not pay my sewer bill?
15. What are the fees for being delinquent on my bill?
16. Who can I contact to make payment arrangements?
17. What is the fee for a returned check or debit/credit card payment?
18. Why do you need my current phone number?
19. What do I do if I have a leak? Will you adjust my bill?
20. Will I be able to receive a credit for filling my swimming pool?