Private Service Lateral Program (PSLP) & Service Lateral Program (SLP)

By order from the Tennessee Department of Environment and Conservation (TDEC), and the Environmental Protection Agency (EPA) in accordance to the Clean Water Act the Hamilton County Water and Wastewater Treatment Authority (WWTA) has been directed to eliminate as many inflow and infiltration (I&I) sources as possible.

The directive from TDEC and EPA required the development of a Corrective Action Plan (CAP), a Capacity Assurance Program (CAP), a Sewer Overflow Response Plan (SORP) and establishing a Maintenance, Operation, and Management (MOM) program throughout the WWTA’s sanitary sewer service area.  As a part of the WWTA’s compliance efforts the Private Service Lateral Program (PSLP) and Service Lateral Program (SLP) were initiated.
  1. PSLP
  2. SLP
  3. Qualified Master Plumbers
  4. Emergencies After Hours
The Private Service Lateral Program (PSLP) was initiated to address I&I from resident or commercial sewer line connections. This program uses master plumbers, general contractors, review contractors and sewer line inspections to prevent I&I from entering the main sewer line and preventing wastewater from going into the environment due to service lateral defects or pipe material. 
  1. Plumbers Access
  2. Plumber Information
  3. Service Area Map
  4. FAQs
Click here to access the plumbers portal. Authorized users only.


The WWTA Service Area (PDF) shows the entire area that will be served within a 7-year time frame. The PSLP is currently in our 2 Pilot Study Areas:
WWTA Standard Response to E
The WWTA Service Area (PDF) shows the entire area that will be served within a 7-year time frame. The PSLP is currently in our 2 Pilot Study Areas:
WWTA Standard Response to E